Internet di Pesawat, Garuda Sediakan Gratis untuk Penumpang Domestik
Indonesian Flag Carrier to Provide Free Internet Services for Domestic Flight
Reporter : Khairullah Musyafa
Editor : Cahyani Harzi
Translator : Dhelia Gani
Jakarta (B2B) - Maskapai penerbangan Garuda Indonesia dan anak perusahaannya Citilink akan menyediakan layanan internet gratis di penerbangan domestik mulai 2019. Layanan internet gratis ditawarkan melalui kerjasama antara Garuda Indonesia Group dan Mahata Aero Tekhnologi (Mahata).
"Penumpang Garuda Indonesia dan Citilink akan menggunakan layanan internet gratis selama penerbangan domestik," kata Direktur Layanan Garuda Nikodemus Panarung Lampe kepada pers di Jakarta, Rabu (14/11).
Untuk mendukung penyediaan layanan tersebut, Garuda Indonesia Group akan mengembangkan sistem GX Aviation, produk-produk Inmarsat Aviation di pesawat. Penumpang Garuda dan Citilink tetap dapat browsing internet selama penerbangan.
GX Aviation adalah layanan konektivitas nirkabel global berkecepatan tinggi pertama dan satu-satunya di dunia yang dikirim melalui jaringan High-Throughput Satellites (HTS). Layanan konektivitas sepenuhnya dimiliki dan dioperasikan oleh Inmarsat bekerjasama dengan Lufthansa Technik sebagai penyedia perangkat keras, teknologi, desain, dan sertifikasi untuk proyek sementara Lufthansa System sebagai penyedia perangkat lunak, kata Nicodemus.
"Layanan ini sejalan dengan komitmen Garuda Indonesia Group sebagai maskapai penerbangan nasional untuk memenuhi kebutuhan penumpang di era digital," kata Nikodemus.
Chief Executive Officer (CEO) Citilink, Juliandra Nurtjahjo, mengatakan persaingan yang ketat dalam industri penerbangan mengharuskan Garuda untuk memiliki visi dalam teknologi dan untuk mengoptimalkan layanan modern untuk menjaga loyalitas penumpang.
"Ini bukan hanya untuk memperkuat pasar, tetapi layanan Wifi di penerbangan secara gratis juga bertujuan untuk mengaktifkan pasar baru yang belum dimanfaatkan," kata Juliandra.
Chief Executive of Mahata, M Fitriansyah, mengatakan layanan internet di pesawat akan menjadi awal baru bagi sebuah revolusi dalam penerbangan.
"Ini langkah besar kami bersama Citilink dan Garuda," kata Fitriansyah.
Pada 2013, Garuda Indonesia bekerja sama dengan sejumlah penyedia layanan, menyediakan layanan WiFi di semua pesawat B777-300ER dan Airbus A330 yang melayani penerbangan internasional.
Jakarta (B2B) - Indonesian flag carrier, Garuda Indonesia and its subsidiary Citilink will provide free Internet service in domestic flights starting 2019. Free internet service is offered in cooperation between the Garuda Indonesia Group and Mahata Aero Tekhnologi (Mahata).
"Passengers of Garuda Indonesia and Citilink would use internet service free during domestic flights," Garuda Service Director Nicodemus Panarung Lampe said at a news conference here on Wednesday.
For that purpose Garuda Indonesia Group will install the service of GX Aviation system, the products of the Inmarsat Aviation in its aircraft. Garuda and Citilink passengers would be able to browse internet during the flights.
GX Aviation is the first and only high speed global wireless connectivity service in the world sent through the network of High-Throughput Satellites (HTS). The connectivity service is fully owned and operated by Inmarsat in cooperation with Lufthansa Technik as the provider of hardware, technology, designs, and certification for the project while Lufthansa System as the provider of software, Nicodemus said.
"This service is in line with the commitment of the Garuda Indonesia Group as a national airline to meet the need of passengers in the digital era," he said.
Chief executive of Citilink, Juliandra Nurtjahjo, said tight competition in the aviation industry necessitates us to have vision in technology and to optimize modern service to keep the loyalty of passengers.
"It is not only to strengthen the market, but the free In-flight Wifi service is also aimed at activating the new yet untapped market," Juliandra said
Chief Executive of Mahata, M Fitriansyah, said the internet service in aircraft would be a new start for a revolution in aviation.
"This a big step we are taking together with Citilink and Garuda," Fitriansyah said.
In 2013, Garuda Indonesia in cooperation with a number of service providers, provided Wifi service in all of its B777-300ER and Airbus A330 aircraft serving international flights.
