KFC, Ayam Gorengnya Berisi Otak... Hiiiiii....
KFC, Wrinkled Brain Inside a Piece of Chicken... Hiiii....
Editor : Ismail Gani
Translator : Novita Cahyadi
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SEORANG mahasiswa menemukan sesuatu seperti otak ayam di menu KFC pesanannya dan bersumpah kapok makan di resto cepat saji tersebut - meskipun ditawari voucher makan gratis sebagai permintaan maaf.
Ibrahim Langoo mengaku mual melihat 'jaringan otak' kusut' dalam sepotong ayam ketika memasukkannya ke kotak makan Gladiator di Colchester, Essex.
Pemuda 19 tahun ini lalu memotret ketiga potong 'jeroan' - yang dinyatakan sebagai ginjal oleh staf KFC - di telepon genggamnya sebelum mengajukan komplain kepada staf resto.
Dia jijik dan jadi mulas atas temuannya dan bersumpah tidak akan makan di resto sang Kolonel, meskipun bos resto meminta maaf seraya menawarkan voucher makan gratis.
Langoo dan temannya, Canning Laura, 19, mampir di resto KFC di Colchester Essex - yang dikenal dengan slogannya 'Finger Lickin' Good' untuk makan siang di tengah kuliah.
Pasangan - siswa sekolah musik di Colchester Institute - berbagi menu paket Gladiator seharga US$9.
Canning menyantap burger fillet sedangkan Langoo memilih dua potong ayam.
Mulanya baik-baik saja kebetulan saya lapar," kata Langoo seperti dilansir Mail Online.
"Saya terbiasa menyantap ayam dengan tangan dan saat menarik daging ayam, saya melihat benda asing yang mengerikan."
"Saya langsung melemparnya ke nampan. Tampaknya seperti otak."
"Saya merasa kacau dan benar-benar jengkel."
"Saya tidak bisa menahan diri untuk mengadukannya ke kounter untuk mengajukan komplain."
"Itu terjadi pukul 1 siang saat restoran sibuk sehingga staf resto tidak banyak membantu."
Jijik, Langoo keluar dan kemudian mengajukan pengaduan secara online disertai foto dari organ hasil pemotretannya.
"Saya tidak memesan otak dan tidak tahan melihatnya," kata Langoo.
"Saya hanya ingin keluar dari KFC secepat aku bisa. Saya masih merasa jengkel sakit dan jijik dengan semua itu sekarang."
'KFC mengatakan bahwa mereka menyesal dan prihatin mendengar pengalaman saya karena mereka memiliki "standar yang ketat" tapi saya tidak terkesan.
"Saya tidak pernah ingin makan KFC lagi - di Colchester atau di mana pun. Saya makan ayam di rumah saja, di mana saya bisa melihat bagaimana disiapkan. "
Para ahli di KFC telah meneliti foto itu dan percaya organ yang tak sedap dipandang adalah ginjal ayam.
Seorang juru bicara perusahaan mengatakan: "Kami selalu berusaha untuk memastikan standar tertinggi dalam semua restoran kami.
"Meskipun kami belum menerima produk, tampak dari foto yang ternyata adalah ginjal, dan bukan otak seperti diklaim, tidak dibuang saat hidangan disiapkan."
"Kami sangat menyesal atas pengalaman Langoo dan sementara tidak ada risiko kesehatan, kami setuju itu tak sedap dipandang."
"Kami akan melakukan penyelidikan penuh dan memberinya [voucher] dengan menunjukkan itikad baik."
KFC menolak untuk mengungkapkan jumlah voucher yang diberikan kepada Langoo.
A STUDENT who found what appeared to be a chicken brain in his KFC meal has vowed never to eat there again - despite being offered vouchers for free food as an apology.
Ibrahim Langoo was left nauseated after spotting a 'wrinkled brain' inside a piece of chicken while tucking into a Gladiator box meal at a branch in Colchester, Essex.
The 19-year-old took a photograph of the three-inch piece of offal - later judged to be a kidney by KFC's experts - on his mobile phone and complained to staff.
He was so repulsed by the stomach-churning discovery he vowed never to eat at the Colonel's famous diner again, but apologetic bosses nevertheless offered him vouchers for free meals.
Mr Langoo and friend Laura Canning, 19, had popped into the Colchester, Essex branch of the fast food restaurant - known for its 'Finger Lickin' Good' slogan - for lunch between classes.
The pair - both musical theatre students at Colchester Institute - shared a £6.79 Gladiator box meal.
Miss Canning ate the fillet burger, while Mr Langoo went for the two chicken pieces.
'The first piece was absolutely fine - I was hungry,' Mr Langoo said.
'I have a habit of picking the chicken off the bone with my fingers, and as I pulled the second piece apart I saw this horrible wrinkled foreign body.
'I threw it down onto my tray immediately. It looked like a brain.
'I suddenly felt grim and really sick.
'I couldn't bring myself to pick the lump up so I went to the serving counter to complain.
'It was about 1pm and pretty hectic in the restaurant and as it was so busy none of the staff helped me.'
Repulsed, Mr Langoo left the takeaway and later submitted a complaint online, along with a photo of the organ taken on his mobile phone.
'I didn't want to pick the "brain" up as I couldn't bear to look at it,' Mr Langoo said.
'I just wanted to get out of KFC as quickly as I could. I still feel really sick and disgusted by it all now.
'KFC say they are sorry and are concerned to hear of my experience as they have "rigorous standards" but I'm still not impressed.
'I never want to eat KFC again - in Colchester or anywhere else. I'll eat chicken at home, where I can see how it's been prepared.'
Experts at KFC have examined the photograph and believe the unsightly organ was a chicken kidney.
A spokesman for the firm said: 'We always try to ensure the highest standards in all of our restaurants.
'Although we haven't received the product, it appears from a photograph that unfortunately on this occasion a kidney, and not a brain as claimed, was not removed in the preparation process.
'We're very sorry about Mr Langoo's experience and while there was no health risk, we agree it was unsightly.
'We will be carrying out a full investigation and providing him with a gesture of goodwill.'
KFC refused to disclose the amount of vouchers that could be available.
